This website is owned and managed by M/S. Phishbowl Solutions Pvt. Ltd.
For the purpose of Privacy Terms and Conditions (“Terms”) mentioned below, wherever the context so requires "You", “Your” or "User" shall mean any natural or legal person who accesses, uses or subscribes to our Website, agrees to avail the services provided by PHISHBOWL SOLUTIONS PVT. LTD. (hereinafter referred as ‘Phishbowl/Company/ Website/Mobile Application/We/Us/Our’)
These Terms shall govern Your use of PHISHBOWL’s Websites, Mobile Applications, Web Service API, tools or other services and features provided by PHISHBOWL from time to time.
This document is an electronic record in terms of Information Technology Act, 2000 and rules thereunder, as applicable and the amended provisions pertaining to electronic records in various statutes, as amended from time to time by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021 that requires publishing of the rules and regulations, privacy policy and Terms for access or usage of www.phish-bowl.com (www.phish-bowl.in) Website and the eponymous Mobile Application.
Use of this Website is offered to You, subject to acceptance of all the terms, conditions and notices contained in these Terms including applicable policies which are incorporated herein by reference, along with any amendments / modifications made from time to time by Company at its sole discretion and posted on the Website.
By clicking on the “I Accept” (or similar consent) button or by using our Website, Mobile Application, the system, the services and/or the data, accessing, browsing or otherwise submitting information, to the Website or Mobile Application, You acknowledge and consent that You have read, understood and agreed to be legally bound, including without limitation, by these Terms, the Website’s Privacy Policy and such other rules, guidelines, policies, terms and conditions as are relevant under the applicable law(s) in India, for the purposes of accessing and browsing Website, or availing any of the Services, and such rules, guidelines, policies, terms and conditions shall be deemed to be incorporated into, and considered as part and parcel of these Terms.
The Company reserves the right to change or modify these Terms or any policy or guideline of the Website including the Privacy Policy, at any time and in its sole discretion without notice. Your continued use of the Website will confirm Your acceptance of such changes or modifications; therefore, You should frequently review these Terms and applicable policies to understand the terms and conditions that apply to Your use of the Website.
Our Website is operated and services are provided in compliance with the laws in India and Company shall not be liable to provide any Services subscribed by You in locations outside India. If You access our services from locations outside India, You do so at Your own risk and You shall solely be liable for compliance with applicable local laws.
Use of the Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including without limitation, minors, un-discharged insolvents etc. are not eligible to use the Website. By accessing and using this Website, You represent that You are of legal age to form a binding contract and are not a person barred from entering into a contract under the laws as applicable in India. Notwithstanding the foregoing, if You are below the age of eighteen (18) years, You may avail the services provided by the Website, through Your legal guardian in accordance with the applicable laws.
Company reserves the right to refuse access to use the services offered at the Website to new Users or to terminate access granted to existing Users at any time without according any reasons for doing so and You shall have no right to object to the same.
We are firmly committed to the security and protection of personal information of our Users and the Services. The PHISHBOWL Privacy Policy describes how we collect, use, share and process personal information and You acknowledge and agree that PHISHBOWL may collect, use, share and process personal information as described therein.
You shall ensure that the Account Information provided by You in the Website's registration form is true, complete, accurate and up to date. Use of another User's Account Information for availing the services offered by Company is expressly prohibited. If You provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or Company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Company has the right to suspend or terminate Your Account and refuse any and all current or future use of the Website by You.
You understand, acknowledge and undertake to indemnify us against any dispute, damages, etc. which may arise due to the content published, posted or shared by You.
You understand and agree that You are solely liable for any content that You post or communicate directly in or on the Website and You agree to only post or communicate content that:
You understand, acknowledge and undertake to indemnify and hold Us, Our subsidiaries, affiliates, related parties, employees, and related parties harmless against and from any claim or demand, including reasonable attorney's fees or any dispute, damages, etc. which may arise due to Your conduct or the content You published, posted or shared on the Website or due to Your violation of the Terms or any other violation of rights of another person or party.
While we make every effort to maintain true and up-to-date information on the website, we cannot be held responsible for incorrect information or the results of using any information on the website. The liability of the information provided on the website shall be solely and exclusively lie with the provider/user who provided/uploaded the information on the Website.
As part of the Services provided by us, we may facilitate and allow website, links, contents or services of third parties who may or may not be advertiser/s (“Third Party”) to place advertisement/s and / or post content or links to their websites or services on the PHISHBOWL Website or mobile app and the following clauses will be applicable with respect to the same:-
You understand, acknowledge and agree that we are not in any manner responsible for any liability arising from an advertisement of a Third Party /s. You may contact PHISHBOWL at admin@phish-bowl.in or through our contact us page on our contact us page to report any violation or infringement of Your rights by Users of the Services or Third Party
PHISHBOWL MAKES NO WARRANTY OR REPRESENTATION, EITHER EXPRESS OR IMPLIED WITH RESPECT TO THE SERVICES, THEIR QUALITY, PERFORMANCE, ACCURACY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT OF THIRD-PARTY RIGHTS TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
YOU UNDERSTAND AND AGREE THAT THE INFORMATION AND SERVICES ARE PROVIDED “AS IS” AND YOU AGREE THAT THE SERVICES ARE USED AT YOUR OWN RISK AND DISCRETION.
You understand and acknowledge that while using the Website if You are facing any kind of delays, omissions, interruptions, errors etc. on the Website whether by negligence or by contingencies beyond Phishbowl’s control due to which You lose any data or suffers from any loss of money, loss of goodwill or loss of time, in that event, PHISHBOWL shall not be held liable in any manner whatsoever with respect to the same.
You understand and acknowledge that we can make no claims as to the validity, accuracy, correctness or reliability of the data and tools we provide. The information provided by PHISHBOWL is “AS-IS” and does not constitute legal, financial or professional advice, and You understand that any information or advice provided by the PHISHBOWL is for use solely at Your own risk and without liability or warranty of any kind.
Company does not control or endorse the content, messages or information found in any communication service and, therefore, Company specifically disclaims any liability or responsibility whatsoever with regard to the communication services and any actions resulting from the user’s participation in any communication service. You agree that You are solely responsible to Company and to any third party for any breach of Your obligations under the Terms and for the consequences (including any loss or damage which company or its affiliates or its vendors may suffer) for any such breach.
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT PHISHBOWL SHALL IN NO EVENT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, DATA AND GOODWILL, ARISING OUT OF:
PHISHBOWL shall have no liability for any information stored or processed within the Services, including the costs of recovering such information. Your only right or remedy with respect to any problems or dissatisfaction with the Services, is to exit/quit the PHISHBOWL website and uninstall/cease to use the Services.
You are entirely liable for the activities conducted by You in connection with the usage of Website / Mobile Application and its Services by You.
PHISHBOWL may offer certain features or services for which a fee will be payable (“Paid Services”). Your purchase of the Paid Services may be subject to foreign exchange fees or differences in prices based on the respective location. If You purchase or subscribe to such Paid Services, You agree to pay us the applicable fees (“PHISHBOWL Fees”) and taxes in accordance with the applicable third party payment and billing terms, based on the platform You are using, which are incorporated herein by reference.
You will be charged the applicable fees and taxes during the subscription period unless You cancel the Paid Service, in which case You will still have access to the services through the end of the applicable subscription period. Cancellation does not guarantee an immediate refund and such cancellation is subject to the platform’s (App Store/ Play Store) discretion.
We may change the PHISHBOWL Fees from time to time by posting the changes in or on the Services or by notifying You in advance. All fees are, except as otherwise expressly provided herein or as required by applicable law, non-refundable. Failure to pay these fees may result in suspension or termination of your Service or subscription.
You acknowledge that You are fully responsible for the Internet connection and/or mobile charges that You may incur for using our Services.
PHISHBOWL shall not be liable to pay any refund to You, if any purchase is made through unethical means; by taking advantage of a technical glitch; or by misusing/ the offer terms/guidelines/codes.
Refund requests for subscriptions purchased via Google Play or the Apple App Store will be managed in accordance with the respective platform's policies.
Partial or full refunds may be issued in limited circumstances:
In any such situation You are liable to provide evidence of such errors or technical disruptions by writing in to us at support@phish-bowl.in and provide the relevant screenshots, transaction receipts or error logs as necessary. Any refunds if agreed to, must align with Play Store and App Store rules and regulations as well and will be processed within 30 days or earlier as per Play Store/ App Store guidelines. For plans that are retired/ no longer offered refunds will be provided to the maximum limit of the remaining period of the plan on a pro rata basis.
If subscriptions are automatically renewed, cancellations must be initiated before the renewal date to avoid charges for the next billing cycle, as per the applicable platform's terms.
All payments, refunds, terms, and conditions are governed by Indian laws, including the IT Act, 2000, the Intermediary Guidelines, 2021, and the Consumer Protection Act, 2019, as well as relevant local laws in the user’s region.
Any unresolved disputes regarding refunds shall be subject to arbitration under the Indian Arbitration and Conciliation Act, 1996, with the seat of arbitration in Pune, India.
PHISHBOWL reserves the right to update this refund policy. Material changes will be communicated by update on our website or to your registered email address.
Company reserves the right to review materials posted by You and to remove, edit, review, update any materials in its sole discretion. Company reserves the right to terminate the User’s access to any or all of such Services provided by Company at any time, without notice for any reason whatsoever.
The Company reserves the right at all times to disclose any information as is necessary to satisfy or comply with any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Company’s sole discretion.
PHISHBOWL may change the Services at any time, such as by adding or removing features or discontinuing the Services. PHISHBOWL also reserves the right to modify these Terms at any time by providing revised Terms to the User or by publishing the revised Terms within the Services.
PHISHBOWL strives to provide adequate and efficient technical support, upgrades and updates for the Services. PHISHBOWL shall, however, not be under any obligation to provide support or maintenance for the Services under these Terms and reserves the right to limit or discontinue the support, upgrades and updates provided from time to time.
These Terms shall be governed and construed in accordance with the laws of India. You agree that any legal action or proceedings may be brought exclusively in the competent courts/tribunals having jurisdiction in Pune, India and both PHISHBOWL and You irrevocably submit to the jurisdiction of such courts/tribunals.